This will increase the attractiveness of Ireland as a transfer point between Europe and the US, according to Aer Lingus. This will allow departing passengers to the US to fully clear US immigration, customs and agriculture controls.ĭublin and Shannon airports are the only locations outside the North American continent to offer such facilities. The stated reason for this move is that the new terminal will allow passengers to benefit from US custom controls that will be available in T2. Terminal 2Īer Lingus has announced that it will transfer its Dublin Airport operation to Terminal 2 with a view to the group commencing operations in the new terminal in November 2010. Crucially for Aer Lingus and Mueller, the cabin crew’s union Impact assured passengers there would be no strike action or disruption to passengers. However, the implementation of new rosters by management caused an industrial dispute to break out last month, with cabin crew voting for industrial action, claiming that the rosters went beyond what was agreed in the Greenfield plan. The plan, known as Greenfield, was initially agreed upon by cabin crew members. Mueller announced a €7m cost-cutting programme after just one month as CEO, in October 2009. It is in this business environment that Mueller went about radically overhauling Aer Lingus’ cost base to ensure the airline has a future. Mueller went on to say that demand for aviation travel in Ireland will not reach pre-crisis levels any time soon, if ever. He questioned the viability of a short-haul strategy for an Irish airline in the current economic climate. In a speech recently, Mueller stressed that Ireland is Aer Lingus’ core market and that long-haul flights play a key part in the business moving forward. Mueller has presided over Aer Lingus moving away from the low-cost airline model favoured by his predecessors, saying that neither customer nor staff ever fully bought into the model. Christoph Mueller has been the airline’s CEO since September 2009, and has been key in introducing changes in Aer Lingus’ operations that could give the airline a viable future in an uncertain climate. BecauseĪer Lingus has been through a very difficult period in the aviation industry, with demand in Ireland falling and the airline industry in crisis. The German CEO has steered Aer Lingus through an extremely turbulent two years, bringing in changes to give it a viable future.
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